Privacy Policy

At ImageVana, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us.

Collection of Personal Information

We collect personal information only when voluntarily provided by you. When you place an order, we collect details such as your name, mailing address, phone number, and email address. If you subscribe to our newsletter, we collect your email address. If you opt for special services, we may request additional details necessary for those services. Your personal data is used exclusively for order processing, order status updates, and customer support.

For users from jurisdictions with data protection regulations, such as the EU’s General Data Protection Regulation (GDPR) or California’s Consumer Privacy Act (CCPA), we collect and process your personal data based on consent, contract necessity, or legitimate business interests, as appropriate.

Secure Transactions

ImageVana does not store your credit card details or online banking information. All payment information is securely processed through trusted third-party payment providers such as [PayPal/Razorpay], subject to their own privacy policies, ensuring a safe and secure transaction.

Protection of Personal Information

We do not rent, sell, or share your personal details with any third party for marketing purposes without your explicit consent. Your information is used exclusively for order fulfillment and customer service.

However, we may disclose your personal information:

  • To comply with legal obligations or law enforcement requests.
  • To protect our rights, property, or the safety of our users.
  • In connection with a merger, acquisition, or sale of assets, in which case you will be notified.

We may also collect anonymous demographic data that does not personally identify you for analytical purposes.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Use of Cookies & Tracking Technologies

To improve website performance and provide a personalized experience, ImageVana uses cookies, pixel tags, and clear GIFs. These technologies help us:

  • Recognize returning visitors.
  • Remember your preferences.
  • Analyze website traffic.
  • Display relevant advertisements, where applicable.

These cookies do not contain personal data and cannot identify you individually.

Opting Out of Cookies

You have full control over cookies. You can disable cookies via your web browser settings or delete stored cookies from your device. Please note that disabling cookies may impact website functionality and limit access to certain features.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Object to or restrict the processing of your data.
  • Request data portability.

To exercise these rights, or if you have any questions or concerns about our Privacy Policy, please contact us at support@imagevana.com.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. If significant changes are made, we will notify you by updating the effective date at the top of this policy, posting a notice on our website, or contacting you via the email address you have provided.